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Warranty Policy

Effective Date: July 29, 2026

Warranty Policy – PlumberJi.org

At PlumberJi.org, we are committed to delivering quality plumbing services. This Warranty Policy explains the warranty coverage provided on eligible plumbing services performed by our technicians.

By booking a service through https://www.plumberji.org, you agree to this Warranty Policy.

1. Warranty Coverage

Warranty applies only to the specific plumbing service completed by Plumber Ji and covered under the original service invoice.

Warranty may be available for:

  • Plumbing Repairs

  • Tap & Faucet Installation

  • Bathroom Fittings Installation

  • Flush Tank Installation & Repair

  • Wash Basin Installation

  • Kitchen Sink Installation

  • Water Pipeline Repairs

  • CPVC, UPVC & PVC Pipe Fittings

  • Drainage Repairs

  • Water Tank Plumbing

  • Pump Installation

  • Valve Replacement

  • Shower Installation

  • Commercial Plumbing Work

  • Residential Plumbing Work

Warranty availability depends on the type of service performed.

2. Warranty Period

The warranty period varies depending on the nature of the service.

Examples:

  • Minor Plumbing Repairs – As mentioned on the invoice.

  • Bathroom Fitting Installation – As mentioned on the invoice.

  • Commercial Plumbing Projects – As per the work agreement.

  • Large Installation Projects – As per the project contract.

The exact warranty period will be mentioned on the final invoice or quotation.

3. What Is Covered

During the warranty period, Plumber Ji may inspect and, where applicable, rectify issues directly related to the original workmanship, including:

  • Loose plumbing joints installed by us

  • Leakage from newly installed fittings (caused by workmanship)

  • Improper installation of approved plumbing fixtures

  • Installation defects directly attributable to our work

Corrective work will be provided after verification by our technical team.

4. What Is Not Covered

This warranty does not cover:

  • Manufacturer defects in products or fittings

  • Customer-supplied materials

  • Normal wear and tear

  • Rust or corrosion

  • Water quality issues

  • High water pressure damage

  • Freezing or extreme weather damage

  • Earthquakes, floods, or other natural disasters

  • Damage caused by misuse or negligence

  • Third-party repairs or modifications

  • Structural movement of the building

  • Hidden defects in old plumbing systems

  • Electrical faults affecting plumbing equipment

5. Manufacturer Warranty

Products supplied by Plumber Ji may carry a manufacturer's warranty.

Claims relating to manufacturing defects shall be governed by the manufacturer's warranty terms.

Plumber Ji does not extend or modify the manufacturer's warranty.

6. Customer Responsibilities

To keep the warranty valid, customers must:

  • Use the plumbing system responsibly.

  • Follow any maintenance instructions provided.

  • Avoid unauthorized repairs or alterations.

  • Report problems promptly.

  • Retain the original invoice.

Failure to comply may void the warranty.

7. Warranty Claim Process

To request warranty service, customers should provide:

  • Booking ID or Invoice Number

  • Name

  • Registered Mobile Number

  • Service Address

  • Description of the issue

  • Photos or Videos (if requested)

Our support team may schedule an inspection before approving any warranty work.

8. Inspection

Plumber Ji reserves the right to inspect the reported issue before determining whether it is covered under warranty.

If the issue is found to be outside warranty coverage, applicable inspection or service charges may apply.

9. Repeat Visits

If the reported problem is unrelated to the original workmanship or arises from a new issue, it will be treated as a new service request and charged accordingly.

10. Commercial Projects

Warranty terms for commercial projects, including hotels, hospitals, apartments, offices, factories, and institutions, may differ from residential services and will be specified in the project agreement or quotation.

11. Transferability

This warranty is provided only to the original customer who booked the service and is generally non-transferable unless expressly agreed in writing.

12. Limitation of Liability

The maximum remedy available under this warranty is the repair or correction of the original workmanship.

Plumber Ji shall not be liable for indirect, incidental, consequential, or special damages arising from the use or failure of plumbing systems.

13. Policy Updates

Plumber Ji reserves the right to modify this Warranty Policy at any time. The latest version will always be published on https://www.plumberji.org.

14. Contact Us

Plumber Ji

🌐 Website: https://www.plumberji.org

šŸ“ž Phone: +91 9260920665

šŸ“ Location: Varanasi, Uttar Pradesh, India

For warranty claims or questions, please contact our customer support team using the details above.

By using the services of PlumberJi.org, you acknowledge that you have read, understood, and agreed to this Warranty Policy.

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