Privacy Policy
Effective Date: July 29, 2026
Privacy Policy – PlumberJi.org
Welcome to PlumberJi.org. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our website and book plumbing services through our platform.
By using https://www.plumberji.org, you agree to the practices described in this Privacy Policy.
1. Who We Are
PlumberJi.org is an online platform that allows customers to book professional plumbing services for residential, commercial, industrial, and emergency plumbing work.
Business Name: Plumber Ji
Website: https://www.plumberji.org
Customer Support: +91 9260920665
Location: Varanasi, Uttar Pradesh, India
2. Information We Collect
When you use our website or book a service, we may collect:
Personal Information
Full Name
Mobile Number
Email Address
Service Address
City
State
PIN Code
Booking Information
Selected Service
Preferred Date & Time
Property Type
Work Description
Uploaded Images or Videos
Technician Notes
Payment Information
We do not store your debit card, credit card, UPI PIN, net banking password, or CVV.
Payments are securely processed through authorized payment gateway providers.
Technical Information
IP Address
Browser Type
Device Information
Operating System
Cookies
Website Usage Data
Referral Source
3. Why We Collect Information
Your information is collected to:
Process plumbing bookings
Assign technicians
Contact you regarding appointments
Send booking confirmations
Process payments
Generate invoices
Improve customer support
Prevent fraud
Improve website performance
Comply with Indian laws
4. OTP Verification
Certain bookings may require OTP verification.
OTP is used only for customer identity verification and booking security.
5. Payment Security
Payments made on PlumberJi.org are processed using secure payment gateways.
We never store:
Card Number
CVV
UPI PIN
Banking Password
All payment information is handled by certified payment providers.
6. Customer Location
Location information may be collected only for:
Finding nearby plumbers
Route optimization
Emergency plumbing services
Booking verification
Location access is optional and can be disabled from your device settings.
7. Cookies
Our website uses cookies to:
Remember login sessions
Improve website speed
Analyze website traffic
Personalize user experience
You can disable cookies from your browser settings.
8. Sharing Information
We may share limited information with:
Assigned Plumbing Technician
Payment Gateway Provider
SMS Service Provider
WhatsApp Notification Provider
Email Service Provider
Government Authorities (when legally required)
We never sell customer data to third parties.
9. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, alteration, or disclosure. However, no internet-based service can guarantee 100% security.
10. Customer Rights
You may request to:
View your personal information
Update incorrect information
Delete your account (subject to legal obligations)
Request a copy of your stored data
Withdraw consent where applicable
11. Children's Privacy
PlumberJi.org is intended for users who are at least 18 years old. We do not knowingly collect personal information from children.
12. Third-Party Services
Our website may use trusted third-party services, including:
Payment Gateway Providers
Google Analytics
Google Maps
WhatsApp
SMS Gateway Providers
These services have their own privacy policies.
13. Data Retention
We retain personal information only for as long as necessary to:
Complete bookings
Provide customer support
Meet legal and accounting requirements
Resolve disputes
14. Changes to This Policy
We may update this Privacy Policy at any time. Updated versions will be published on this page with the revised effective date.
15. Contact Us
Plumber Ji
Website: https://www.plumberji.org
Phone: +91 9260920665
Location: Varanasi, Uttar Pradesh, India
If you have any questions regarding this Privacy Policy, please contact us using the details above.
By using PlumberJi.org, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
सामान्य प्रश्न
क्या मेरा डेटा सुरक्षित है?
हम आपकी जानकारी को सुरक्षित रखने के लिए आधुनिक एन्क्रिप्शन का उपयोग करते हैं।
क्या मेरी भुगतान जानकारी संग्रहीत की जाती है?
मैं अपनी जानकारी कैसे अपडेट करूं?
आपकी गोपनीयता नीतियाँ क्या हैं?
क्या तीसरे पक्ष डेटा देख सकते हैं?
नहीं, आपकी भुगतान जानकारी सीधे भुगतान गेटवे पर ही रहती है।
आप हमें संपर्क करके अपनी जानकारी अपडेट कर सकते हैं, हम तुरंत आवश्यक बदलाव करेंगे।
हम ग्राहकों की गोपनीयता को लेकर प्रतिबद्ध हैं और उनकी जानकारी साझा नहीं करते।
नहीं, हम बिना आपकी अनुमति के तीसरे पक्ष को कोई डेटा नहीं देते।
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