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Payment Policy

Effective Date: July 29, 2026

Payment Policy – PlumberJi.org

This Payment Policy explains how payments are accepted, processed, and managed for services booked through PlumberJi.org. By booking any service on our platform, you agree to the terms outlined below.

1. Accepted Payment Methods

PlumberJi.org accepts the following payment methods:

  • UPI (Google Pay, PhonePe, BHIM, Paytm, etc.)

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Digital Wallets

  • Cash on Delivery (Available for selected services only)

  • Bank Transfer (For approved commercial projects)

The availability of payment methods may vary depending on the service type and location.

2. Advance Payment

Certain services may require an advance payment before technician assignment, including:

  • Bathroom Renovation

  • Core Cutting

  • Commercial Plumbing Projects

  • Swimming Pool Plumbing

  • Material Purchase Orders

  • Large Installation Projects

The required advance amount will be communicated before confirming the booking.

3. Final Payment

The remaining balance must be paid immediately after the completion of the approved work unless otherwise agreed in writing.

For commercial or corporate clients, payment terms may be specified separately in the quotation or agreement.

4. Service Charges

The final invoice may include:

  • Visiting Charges

  • Inspection Charges

  • Labour Charges

  • Material Charges

  • Equipment Rental Charges

  • Transportation Charges

  • Emergency Service Charges

  • GST or other applicable taxes

Any additional work requested by the customer will be charged separately after approval.

5. Online Payment Security

All online payments are processed through secure third-party payment gateway providers.

PlumberJi.org does not store:

  • Card Numbers

  • CVV

  • UPI PIN

  • Internet Banking Passwords

Customers are advised not to share OTPs, passwords, or payment credentials with anyone, including technicians.

6. Failed Transactions

If your payment fails:

  • Please check with your bank or payment provider.

  • Do not make repeated payment attempts until you verify the payment status.

  • If an amount is debited but the booking is not confirmed, contact our customer support with the transaction details.

Eligible duplicate or failed transaction refunds will be handled according to our Refund & Cancellation Policy.

7. Invoices

A digital invoice or payment receipt may be provided after successful payment and service completion.

Customers should retain invoices for warranty claims, future support, and accounting purposes.

8. Material Purchases

If Plumber Ji purchases materials on behalf of the customer:

  • Material costs must be approved before purchase.

  • Special-order or custom materials may require full advance payment.

  • Material prices are subject to supplier availability and market conditions.

9. Commercial Projects

For commercial, institutional, apartment, hotel, hospital, and industrial projects:

  • Payment schedules may be milestone-based.

  • Purchase Orders (POs) may be required.

  • GST invoices will be issued where applicable.

Separate contractual payment terms may apply.

10. Late Payment

If payment is not made within the agreed time:

  • Future bookings may be declined.

  • Warranty or after-service support may be delayed until outstanding dues are cleared.

  • Commercial clients may be subject to agreed contractual remedies.

11. Fraud Prevention

PlumberJi.org reserves the right to:

  • Verify payment details.

  • Cancel suspicious transactions.

  • Reject bookings involving fraudulent or unauthorized payment activity.

  • Cooperate with banks, payment gateways, and law enforcement authorities when necessary.

12. Taxes

Applicable taxes, including GST where required by law, will be added to the invoice.

Customers requesting GST invoices should provide accurate billing details before invoice generation.

13. Pricing Changes

Prices displayed on the website are indicative and may change without prior notice due to:

  • Material cost fluctuations

  • Market conditions

  • Service complexity

  • Emergency service requirements

The final estimate will be communicated before work begins.

14. Disputes

If you believe a payment has been charged incorrectly, please contact us within 7 days of the transaction. We will review the matter and provide an appropriate resolution.

15. Changes to This Policy

PlumberJi.org may update this Payment Policy from time to time. The latest version will always be available on our website.

16. Contact Us

Plumber Ji

Website: https://www.plumberji.org

Phone: +91 9260920665

Location: Varanasi, Uttar Pradesh, India

For payment-related questions or assistance, please contact our customer support team.

By making a payment through PlumberJi.org, you acknowledge that you have read, understood, and agreed to this Payment Policy.

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